Privacy Policy

This Privacy Policy (“Policy”) together with our Terms and Conditions incorporated herein by reference, set out the basis on which any Personal Data received or collected through the Metito.com website (“Website”) will be processed by Metito Utilities Limited, our subsidiary companies, affiliates and service providers (“we” or “us”). Please read this Policy carefully. By using this Website, you accept and agree to be bound and abide by this Policy. If you do not agree to this Policy, do not provide your Personal Data to us. This Policy may be revised from time to time without notice. Any change shall be effective from the date posted on the Website.

For the purposes of this Policy, “Personal Data” shall mean any data relating to an identified natural person, or a natural person who can be identified, directly or indirectly, through the linking of data, by reference to an identifier such their name, voice, image, identification number, online identifier, geographical location or one or more physical, physiological, economic, cultural or social characteristics.

DATA WE COLLECT FROM YOU

We will collect and process your Personal Data which you provide to us by means of making an enquiry to us, an information request or disclosure made by you to us. Such Personal Data may include without limitation, your name, email address, phone number, or other information.

By accessing the Website and/or providing information to us via the Website, you consent to the collection, use and storage of Personal Data as stated herein. If you are providing Personal Data on behalf of a third party, you are confirming that you have the necessary consent to do so.

Our Website is not directed to, and we do not knowingly collect Personal Data from, children under the age of 13. We encourage for parents and legal guardians to actively participate in their child’s use of the internet.

HOW WE USE YOUR DATA

We will process your Personal data when required for a valid reason or as consented by you when providing data or accessing the Website pursuant to this Policy. We and our authorised third party processors may use your data for the following purposes, (a) to assist you with your request and/or provide information requested by you, (b) to combine it with information we already hold lawfully through other sources, (c) to protect our rights, safety or the safety of others, (d) for administration, analytical or statistical purposes, and (e) for other purposes as may be required by applicable law.

We may share your Personal Data with our group of companies (including our shareholders, subsidiaries, and affiliates), carefully selected third parties for pre-agreed reasons, our professional service providers, a successive operator of the Website, or any governmental or law enforcement body. We may use carefully selected third-party data processors to provide services for us. Our internal policy is to use reasonable endeavours to have arrangements in place with data processors to protect your data.

HOW WE STORE YOUR DATA 

We have in place sufficient physical and electronic measures to ensure the security of your Personal Data. We make sure that our employees are sufficiently trained, and appropriate internal rules are in place to ensure the proper processing and storage of your Personal Data. We only allow access to your Personal Data by our employees and third party service providers as may be required for the lawful processing of your Personal Data.

Your data may be transferred, stored or processed in a location outside of the country from which you provide such Personal Data to us. By submitting your Personal Data via the Website, you acknowledge and consent that your Personal Data may be transferred to countries with differing laws on personal data protection. We will take all reasonably practicable measures to ensure your Personal Data is treated securely in accordance with this Policy.

We will keep your Personal Data for as long as required for the fulfilment of the request and the lawful basis of the data processing. In determining how long we will retain your Personal Data, we consider our legal obligations and record retention requirements under applicable law. 

DATA SECURITY 

You should be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of any data transmitted to the Website and any transmission is strictly at your own risk.

COOKIES

We may use cookies and other similar technologies to distinguish you from other users of the Website. Cookies are small files that are sent by us to your device, which we can access when you visit our Website in the future. We may use first party and third party cookies with our Website. By using the Website, you agree that we can place such cookies and other technologies on your device and access them whenever you visit the Website.

If you want to delete any cookies on your device, please refer to the help and support function of your internet browser for assistance. Please note that by deleting cookies or disabling future cookies, you may not be able to access certain areas or features of the Website.

THIRD-PARTY WEBSITES

This Policy does not apply to third-party websites which may be linked by the Website. We are not responsible and disclaim any responsibility and liability for the data privacy and cookie policies governing use of third-party websites.  

YOUR RIGHTS AFFECTING PERSONAL DATA

Pursuant to applicable law, you may request a copy of your Personal Data held by us, request rectification of inaccurate or incomplete Personal Data, request erasure in certain circumstances and request the restriction of further processing in certain circumstances. You should be aware that continued processing or retention of Personal Data may be permitted in accordance with applicable law. We may keep a record of how you have interacted with us and any other information as required by law.

CONTACT US

If you have any request, feedback or questions regarding this Policy or the Website, please contact us by sending an email to info@metito.com. Please note we may require additional information from you to process your request.