WATER UTILITIES AND INVESTMENTS

CONSULTING & MANAGEMENT CONTRACTS

CONSULTING & MANAGEMENT CONTRACTS

Under a Management Services Contract, Metito Utilities aims to optimize the operational and commercial performance of a downstream or full integrated utility through: improving the reliability of the water supply and wastewater collection systems, ensuring sustainable commercial viability of the utility, enhancing management capabilities, and providing know-how transfer to the utility’s staff.

MUL conducts an extensive assessment and diagnosis on the current status of the utility, covering all the relevant areas, such as operations and maintenance, commercial, accounting and financial, organizational structure and HR. Following this, a set of objectives, indicators and targets are established to be monitored on a regular basis and a detailed work plan is defined with the set of actions to be implemented.

The subsequent activities are focused on designing specific programs and plans needed to execute the action plan such as; developing suitable processes, procedures, tools and systems. While programs and plans are being implemented. MUL also manages all processes and on daily basis. Special attention is always given to staff training to ensure effective and sustainable transfer of know-how and competencies and improved performance.

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